Discussion
A Note on "The Checklist Manifesto – How to Get Things Right"
Note to Managers and Engineers … Has anyone else read the book “The Checklist Manifesto – How to Get Things Right” by Atul Gawande?
I found it very thought-provoking and promotes one to think about instructions in many ways. Here’s an excerpt of the introduction that got me hooked to read the book. “The modern world has given us stupendous know-how. Yet, avoidable failures continue to plague us. And, the reason is simple: the volume and complexity of knowledge today has exceeded our ability as individuals to properly deliver it to people --- consistently, correctly, safely. We train longer, specialize more, use ever advancing technologies, and still we fail.” So very true!
The author is a physician and describes the use and value of checklists and instructions in many industries including medical. There are really interesting stories about the early days of aircraft building with Martin, Douglas and Boeing as well as the master builders of US Capitol buildings, Notre Dame and St. Peter’s Basilica, with examples on the importance and use of check lists. Stories of current manufacturers and large corporations such as Coca-Cola are referenced on the importance of automation and computer technology while still focusing on the need for simple instructions, often in the form of a check list, instructions or controlled work flow. This is an enjoyable book with a variety of scenarios that will inspire creative thinking about the intent and deployment of instructions in your work environment today.
If you have read this book, please give us your comments. If you want more information or wish to discuss this further, give me a call. I’d love to hear from you.
Contributed by Marlene Eeg
President
Tempo Resources, Inc.
Toll free 877.207.3801
Comments
Posted On
May 27, 2010Posted By
Barry LucasThanks for contributing Marlene. Definitely a book that I hope to pick up in the near future.
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