Live Chat
Sequence Sequence Software Sequence FAQ
FAQ's
  • How do I install new Sequence Enterprise keys?

  • Why do you no longer have a demonstration CD?

    In an effort to become more efficient and more environmentally friendly, we have now made all of our demonstration videos available right here at our website.  Access them by clicking this link .
     
  • Is Sequence Enterprise scalable?

    Absolutely. Sequence was designed with ultimate scalability in mind allowing our customers to start small and grow the deployment as their needs grow. We have had many customers that started with just a few Sequence authoring seats on a problematic or high-profile manufacturing line and have now expanded their deployment to their entire plant. 
     
  • Why should I consider a database approach to work instruction management?

    The major difficulty with non-relational / free-form text editors is that they do not have the inherent “structure” to accommodate manufacturing information.  As a result, authors spend a significant fraction of their time on non-value added tasks, i.e., organization and formatting of information, as opposed to focusing on content and knowledge capture.  Sequence allows the information common to manufacturing operations to be extended to include the detailed work instructions needed to carry out the manufacturing process in the widely accepted structure found in ERP/MRP systems.  
     
  • Will I be able to use some of my existing documents?

    Absolutely.  Sequence enterprise provides the opportunity to link to external documents. When these links are accessed through WebSequence, the document is opened in its native format. This is a great way to access CAD drawings, Quality documents, etc. that have not yet been integrated into Sequence.

     
  • Can I get a free trial of Sequence Enterprise?

    We do not offer a trial download of Sequence Enterprise from our website.  While we understand your desire to "get your hands on it," we have found that the most successful path to an enterprise deployment is not to put the burden on  you, the customer, to come up the Sequence learning curve. We will be happy to talk with you about your needs, set up a focused webex demonstration, and work closely with you to determine if Sequence is right for your organization.  If the fit looks promising, our experience sales staff will work with you to phase the rollout to mitigate the risk for everyone involved.

     
  • Will any camera work with the "Direct-to-Sequence" functionality?

    The "Direct-to-Sequence" connectivity that automatically transfers a picture to the current text step only works with the listed Nikon D series cameras . For non-Nikon D-series cameras, you add pictures to work instructions using the drag-and-drop functionality of the graphical instruction tree.

     
  • To which MRP/ERP systems can Sequence integrate?

    The MRP Ultra component of Sequence has been designed to allow easy integration with ANY MRP/ERP system with an open database architecture.  Integration can be achieved in any number of ways (SQL views, load tables, flat file export) depending on the complexities of the integration and the capabilities of the porting system.