Privacy Policy
This policy explains how Sequence Software collects, uses, and protects information in accordance with our commitment to transparency and data security for our B2B manufacturing partners.
1. Information We Collect
Sequence Software collects professional and business-related information necessary to provide our manufacturing software services. This includes contact details, professional roles, and account credentials used for accessing our platform. We also collect usage data related to system interactions to ensure operational integrity and performance monitoring within regulated manufacturing environments.
2. How We Use Information
Collected information is used primarily to maintain service delivery, provide technical support, and fulfill our contractual obligations. This includes administrative communications, system updates, and security notifications. Within our manufacturing software context, we process data to ensure precision in work instructions and maintain full traceability for compliance purposes.
3. Legal Basis for Processing
We process your data under legal bases including: the performance of a contract, compliance with legal and regulatory obligations specific to manufacturing standards, and our legitimate interests in providing secure, high-quality B2B SaaS solutions. Where required, we obtain explicit consent for specific processing activities.
4. Data Encryption & Security
Security is enterprise-grade. Sequence Software employs industry-standard encryption protocols (AES-256) for data at rest and TLS for data in transit. We maintain rigorous physical and technical safeguards designed to protect sensitive manufacturing data and work instructions from unauthorized access or disclosure.
5. Retention & International Transfers
We retain data as long as necessary to fulfill the purposes outlined in this policy or to comply with statutory retention requirements. As a global software provider, data may be transferred across international borders. In such cases, we ensure appropriate safeguards, such as Standard Contractual Clauses, are in place to prioritize your information's residency and integrity.
6. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We will notify customers of significant changes via the platform or primary contact email. Continued use of our software constitutes acceptance of the updated terms.
Information We Process
Sequence Software is a B2B platform. We focus on processing professional contact and usage data necessary to provide our manufacturing solutions to leads and customers. We do not collect or target consumer-level private data.
- Professional Contact Data: We collect names, business emails, job titles, and company affiliations to facilitate professional engagement.
- Cookies & Analytics: We use standard industry cookies and analytical tools to understand how our users interact with our platform to improve operational efficiency.
- Marketing Communications: We may send professional insights and product updates. Users can opt out of these communications at any time by clicking the 'Unsubscribe' link in any email or by contacting our privacy team.