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About Us

FFD Platform

About Us

FFD has been helping companies for over 10 years that struggle with operational issues related to their current work instruction processes. Designed by a team with a manufacturing background and an understanding how “great” work instructions can be a true corporate asset through all stages of a product’s lifecycle, our products are well-rounded out-of-the-box work instruction solutions that are configurable to fit your needs both functionally and financially.

Our Philosophy

At FFD, our desire to be a true partner with our clients drives our entire way of thinking.  We are a customer-driven development company with the goal of providing a complete solution that aligns with how companies work on a day-to-day basis.  Our experience allows us to identify and mitigate risks before, during and after an implementation minimizing impact on operations as well as IT.

Our Distinguishing Characteristic

Our ten years of experience have honed our ability to clearly understand our customers' needs, deliver a quality product, and provide the ongoing support and development necessary for long-term value. At FFD, we have the ability to deliver the level of quality a well-run company needs and expects. 

A Brief History

FFD was originally formed in 2004 to pursue the development, marketing and sales of Sequence Enterprise Software. Developed for Windows® using Microsoft's .Net Framework, Sequence is based on extensive market research and close working relationships with high-tech manufacturing organizations.  These relationships allow a solid understanding of our target customer profile and help define the key software features that create a unique value proposition for our current and potential customers.  

FFD launched LockStep desktop software in February of 2009 in response to global economic conditions. LockStep is designed to bridge the gap for companies that need to get started with an appropriate work instruction solution but are currently limited by either size or economics. 

FFD's customer base extends across North America. Europe, Asia, and Australia.

FFD is currently shipping V3.0 of Sequence Enterprise and V1.3 of LockStep.

FFD, Inc.

11020 Solway School Road, Suite 102

Knoxville, TN 37931

P: 865.927.3000

F: 865.927.3003

E: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

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